Airports Centre of Excellence

The Airports Centre of Excellence (ACoE) was launched by Lion & Gazelle Ltd in 2017. Lion & Gazelle has been successfully providing process improvement and project management services to a wide range of airports and other industries since 2009. Over this period, the aviation sector and airports (in particular) have experienced significant change with increased passenger numbers across the board, the growth in customer expectations, new technology innovation, not to mention the drive for sustainability and the ever-changing security requirements and regulations. All of which are forecast to continue in the foreseeable future.

The Airport Eco-System is a large scale and complex environment with a significant number of different Stakeholders involved in its smooth operation. These range from the airport itself to airlines, air traffic control, immigration, ground handlers, catering, refuelling, retailers and a vast array of suppliers underpinning every business or government agency.

For the operation to run smoothly every day these organisations need to work together and collaborate effectively to deliver the basic premise of an airport. This is to ensure that passengers (and their bags) can arrive at the airport, navigate their way to the aircraft and depart safely and on time. However, if things don’t go to plan, manage the situation and minimise the impact of any disruption on the passenger and other airport stakeholders. Processes underpin every activity that takes place in and around the airport, and as things change, the processes need to be refined or improved to adapt to the changing environment. Over and above this there is also a continual drive to become ever more efficient and deliver better performance without increasing costs.

Website: https://www.airportscoe.com
Email: info@airportscoe.com
Phone: 01234 456798
Fax: 01234 456789

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Test Admin News

Posted on: 31 Aug 2017

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Working Time Solutions becomes a member of the Airports Centre of Excellence

Posted on: 07 Jul 2017

Working Time Solutions becomes the latest company to join the Airports Centre of Excellence (ACoE). ACoE will work with Working Time Solutions (and other members) to provide innovative and world class solutions for airport operations and improving passenger experience.The newly launched ACoE continues to build it’s community of members Working Time Solutions (WTS) are experts in shift pattern design and roster management. Using powerful software and specialist insight, they help organisations, including air services businesses, dramatically improve productivity and service standards while maintaining compliance and supporting employee wellbeing. Their approach to workforce optimisation ensures that precisely the right amount of…

NEW TWITTER FLIGHT INFORMATION SERVICE

Posted on: 06 Jul 2017

Birmingham Airport is to launch a new flight update service for departing passenger via Twitter from this summer. Working with Cork based technology company, TIC, the new information service, known as BizTweet, allows passengers to receive real-time updates via their Twitter feed at each step of their journey, from the opening of check-in to flight departure. Paul Kehoe, Birmingham Airport's Chief Executive said, "We want to deliver information to our customers in an innovative and instant way and BizTweet allows us to meet the demands of our passengers. "We're confident that the new service will be welcomed by the growing…

Aviation Intelligence becomes the latest company to join ACoE

Posted on: 02 Jul 2017

Aviation Intelligence (AI) becomes the latest company to join the Airports Centre of Excellence (ACoE). ACoE will work with AI (and other members) to provide innovative and world class solutions for airport operations and improving passenger experience.The newly launched ACoE continues to build it's community of members AI provide Digital Transformations to the aviation sector and associated eco-systems. AI deliver Smart Data Intelligence and Analytics Platforms for their customers enabling them to enhance their Target Operating Models (TOM) and drive shareholder value from their digital assets. AI are aviation data specialists and we use their strong business, technical, innovation and aviation…

TIC become members of the Airports Centre of Excellence

Posted on: 01 Jul 2017

ACoE welcomes TIC as their latest member. TIC’s leading product, BizTweet, uses AI to help airports across four continents enhance their real-time operational and commercial passenger communication by new social media. ACoE continues to build up it’s membership and will work with Tic (and other members) to provide innovative and world class solutions for airport operations and improving passenger experience.

Azinq becomes a member of the Airports Centre of Excellence

Posted on: 29 Jun 2017

ACoE continues to build up it’s membership and will work with Azinq (and other members) to provide innovative and world class solutions for airport operations and improving passenger experience. Azinq is a niche consultancy that provides knowledge and guidance to airports, ground handlers and airport business partners as they replace, change and upgrade systems including Passenger Processing Systems (CUTE/CUPPS) and Airport Management Systems (AODB, FIDS, RMS, HRMS, Information Broker, Aeronautical Billing etc.). Azinq have in-depth functional, technical and business knowledge of Airport Systems, backed by technical IT backgrounds with a consultancy grounding. Throughout their careers they have delivered and designed mission…

Gentrack becomes a member of the Airports Centre of Excellence (ACoE)

Posted on: 27 Jun 2017

June 2017- Gentrack, the provider of Intelligence Airport Solutions has become one of the first organisations to join the newly launched ACoE. Gentrack offers an extensive suite of software designed for airports around the world. Used in 85+ airports, Airport 20/20, CA+ and BlipTrack provide comprehensive operational, concession and data management capabilities to optimise airport operations, increase airport revenues and transform the passenger experience. ACoE continues to build up it’s membership and will work with Gentrack (and other members) to provide innovative and world class solutions for airport operations and improving passenger experience.

Ferrovial Partner with ACoE

Posted on: 12 Jun 2017

Ferrovial Airports, the leading private airport investor and operator in the world, is entering into a partnership with the ACoE and will be the only investor / operator affiliated with the project. Ferrovial Airports, said: “Innovation and Excellence have always laid at the core of our operational model, and we look forward to improve our world-class value proposition through our partnership with the ACoE.” Stan Ahmed, said: “Airports are massive eco-systems and air travel continues to be the safest and widely growing mode of transport in the world. Excellence in areas such as operations, retail and the use of technology…

Airport Centre of Excellence Launches

Posted on: 12 Jun 2017

June, 2017.- Lion & Gazelle, a provider of Business Transformation services to organisations, is launching the Airports Centre of Excellence (ACoE): the first initiative of its kind and a go-to point for the development and deployment of best practices in airport-related processes. Ferrovial Airports, the leading private airport operator in the world, is entering into a partnership with the ACoE and will be the only operator affiliated with the project. Heriot-Watt University will also join ACoE as the lead research partner. To strengthen it’s capability and services ACoE will be an ACI Europe World Business Partner and a member of…

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